-- LaurelGlidewell - 2011-07-01

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CJO Use Cases (internal draft)

Product Overview:

Marriott Career Journey Online is a portal where IR professionals come to explore and define a career path, view and commit to learning activities and experiences for professional development, aspire to achieve career goals, create a career development plan, and generally assist in mapping out a career journey at Marriott.

Use Case

Description

High level steps

1

First time user logs in

Enter user login information

Read & accept social contract

View My Profile

2

Existing user completes profile information

Enter user login information

Confirm User Data

Complete all 4 assessments

3

User wants to find Lead Operator job information and view assessed skills against target levels for this role.

(navigation tbd)

4

User wants to locate a resource that will help them address a gap in their job role proficiency.

(navigation tbd)

5

User wants to search for a specific resource

(navigation tbd)

6

User finds and adds resources to their development plan

7

User provides feedback on value of resource

Login

Select resource from current development plan

Submit key learning on resource

8

Skill Opportunities – Based on my Self-Assessment, what are areas for growth (i.e. gaps exist) and strengths to develop, and then actions I can take. Note: Self Assessment and Development Plan

 
9

Skill Needs – Based on feedback I have received outside of the tool (e.g. Performance Review, Assessment Instrument) there are areas for growth or strengths that I want to address with development steps. Note: Self-Assessment and Development Plan

 
10 Skill Interests – There are certain soft skills (core competencies) or technical skills (technical competencies; GTCs and Technical Specializations) that I am simply interested in exploring, what is available to me. Note: Development Plan  
11

Open job – I want to learn about this open job and see how I match up against it, based on my self-assessment. Note: Job Cluster Heat Maps

 
12

Potential job – I want to learn about a job I am interested in, see how I match up against it, and then identify areas for targeted growth. Note: Context sidebar and Job Cluster Heat Maps and Development Plan


 
13 Dream job – I know the job I eventually want to be in, so show me how I measure up to it and let me identify areas for long term growth. Note: Job Cluster Heat Maps and Development Plan  
14

Career Paths – I want to learn what paths exist for me within Marriott’s IT function and the attendant expectations. Note: Context sidebar and Career 101

 
15 Career Assessment – How am I doing, based on my self-assessment, compared to the expectations for where I am in my career.  
16 Career Moves – What are potential lateral moves I might want to consider given my current location within my career path. Note: Job Cluster Heat Maps by Level  
17 Career Development – What should be my development focus were I to continue progressing within my career path. Note: Job Cluster Heat Maps by Level and Development Plan  
Topic revision: r2 - 2011-07-13 - LaurelGlidewell
 
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